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Marketing & Sales

2020-09-23

Job duties:

  • Effectively handling inbound and outbound customer calls related to ordering product
  • Enter customer orders daily with attention to detail
  • Assist walk-in contractors and customers
  • Assist with day-to-day operations on the order desk in a team environment, promoting a high level of customer service
  • Monitor emails for orders and inquiries
  • Deliver reliable service to our customers with a sense of urgency and sound judgment
  • Maintain a clean and organized workspace and department

Qualifications:

  • Experience in customer service and sales
  • Post-secondary education in Business Administration or Marketing considered an asset
  • Work experience with trades/contractors or the tile industry considered an asset
  • Excellent active listening, communication, and interpersonal skills
  • Customer-oriented and the ability to adapt/respond to a wide variety of constituents
  • Deadline oriented, detailed, and organized
  • High level of self-motivation with the ability to take initiative
  • Ability to work well with others, as well as the ability to work independently to drive a successful business
  • Proficient in Microsoft Office Suite such as Excel, Outlook, PowerPoint, etc.

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